Felicita Lintner

Summary
I am an Operations Manager with over 10 years of experience in building, managing, and continuously optimizing administrative processes. I support companies from initial structure setup to long-term efficiency improvement — through automation, digital tools, and targeted process optimization.
Industry knowledge
- Medical Industry
- Service Industry
- Custom Software
- Research and Development
- Textile Industry
- E-Commerce
- Food and Nutrition Industry
- Real Estate Industry
- Investment Industry
Expertise
Experience in product conceptualization
Strategically organizing tasks and projects, identifying key priorities.
Maintaining tidy workspaces, systems, and processes for efficient workflow.
Effectively prioritizing tasks, meeting deadlines, and managing workload.
Project overview
pflege.leicht
Service Industry·2013–today·12 years of collaboration
Backoffice Manager — Personnel & Payroll Operations
Backoffice & Personnel ManagementFull back-office management responsibility at pflege.leicht: preparatory accounting, personnel planning, and shift scheduling using Shyftplan. Continuous process optimization through automation using Lexoffice and Google Workspace — increasing efficiency and accuracy while freeing up capacity for strategic tasks.
IDENTIC Projects eGbR
Custom Software, Research and Development·2024–today·2 years of collaboration
Operations Manager — Financial Controlling & Cash Flow Management
Controlling & Cash Flow Management for Shareholder StructuresImplementation of a detailed back-office management system to control a complex multi-shareholder company structure. Precise financial administration at individual level, real-time tracking of project-based funds, and introduction of automated preparatory accounting via DATEV and Agicap for seamless tax advisor handover.
FUNC Sportswear
Textile Industry, E-Commerce·2020–2024·4 years of collaboration
Project Manager — Product Development & E-Commerce Launch
Brand and product development of an innovative insect repellent jacket - FUNCDevelopment and market launch of the Flystopper — an innovative insect protection jacket under the in-house brand FUNC. End-to-end responsibility: producer selection, prototype optimization based on customer feedback, and setup of a user-friendly webshop using Shopify.
IDENTIC GROUP
E-Commerce, Food and Nutrition Industry·2021–2023·1 year of collaboration
Process Manager — Brand Development & Food E-Commerce
E-Commerce Platform for a Digital Food StartupCoordination of all business processes for the FERNGLAS brand — from production through marketing to sales. Development of process standards to maximize efficiency and quality, including management of external partners across the entire supply chain.
Additional Projects
Medical Industry, Service Industry, Real Estate Industry, Investment Industry
Operations Manager — Process Digitalization & Budget Planning
Process Digitalization & Budget Planning — Prof. Paul Gerson Unna Akademie e.V.Development of structured digital workflows for event planning, monitoring, and evaluation at Prof. Paul Gerson Unna Akademie e.V. Consolidation of distributed Excel-based processes into a centralized application covering all relevant business processes — from planning through live monitoring to post-event analysis. Introduction of automations using MS Office and AI-powered tools to improve efficiency and operational transparency.
Reporting Analyst — Real Estate Financial Reporting
Reporting and financial analysis for real estate investorsPreparation of monthly and quarterly reports for real estate investors based on detailed financial analysis. Development of a custom reporting tool using Google Sheets and Google Slides for efficient financial data processing and professional presentation to stakeholders.
Technical skills
| Technical Skill | Experience (years) | Last Used |
|---|---|---|
| AI Models & LLMs | ||
Anthropic ClaudeClaude, Claude AI | 3 yr. | 2026 |
OpenAI GPTChatGPT, OpenAI GPT, GPT-4 | 3 yr. | 2026 |
| AI & Machine Learning | ||
AI Workflow Automation | 2 yr. | 2026 |
| Database Technologies | ||
Supabase | 3 yr. | 2026 |
| Integrations & Services | ||
Shopify | 5 yr. | 2024 |
| UI/UX & Design | ||
Adobe Illustrator | 5 yr. | 2024 |
Canva | 5 yr. | 2024 |
| Tools & Administration | ||
MS Office | 14 yr. | 2026 |
Google Workspace | 14 yr. | 2026 |
Lexoffice | 14 yr. | 2026 |
Shyftplan | 14 yr. | 2026 |
Agicap Cashflow Management | 3 yr. | 2026 |
DATEV Unternehmen Online | 3 yr. | 2026 |
Azure DevOpsADO, Azure Pipelines | 3 yr. | 2026 |
Claude CodeClaude CLI | 3 yr. | 2026 |
VS CodeVisual Studio Code, VSCode | 3 yr. | 2026 |
GitHubGit Hub | 3 yr. | 2026 |
Lovable | 3 yr. | 2026 |
Airtable | 3 yr. | 2026 |
Slack | 3 yr. | 2023 |
Trello | 3 yr. | 2021 |