Felicita Lintner

Operations Manager
Felicita Lintner
Focused on operations management and process optimization for digital agencies and aspiring digital businesses.
Founder of the brand FUNC Sportswear

Summary

I am an Operations Manager with over 10 years of experience in building, managing, and continuously optimizing administrative processes. I support companies from initial structure setup to long-term efficiency improvement — through automation, digital tools, and targeted process optimization.

Industry knowledge

  • Medical Industry
  • Service Industry
  • Custom Software
  • Research and Development
  • Textile Industry
  • E-Commerce
  • Food and Nutrition Industry
  • Real Estate Industry
  • Investment Industry

Expertise

Experience in product conceptualization

Strategically organizing tasks and projects, identifying key priorities.

Maintaining tidy workspaces, systems, and processes for efficient workflow.

Effectively prioritizing tasks, meeting deadlines, and managing workload.

Project overview

pflege.leicht

Service Industry·2013–today·12 years of collaboration

November 2013 - TodayBackoffice Management

Backoffice Manager — Personnel & Payroll Operations

Backoffice & Personnel Management

Full back-office management responsibility at pflege.leicht: preparatory accounting, personnel planning, and shift scheduling using Shyftplan. Continuous process optimization through automation using Lexoffice and Google Workspace — increasing efficiency and accuracy while freeing up capacity for strategic tasks.

https://www.pflegeleicht-ept.de/
Google Workspace
Lexoffice
MS Office
Shyftplan

IDENTIC Projects eGbR

Custom Software, Research and Development·2024–today·2 years of collaboration

January 2024 - TodayBackoffice Management

Operations Manager — Financial Controlling & Cash Flow Management

Controlling & Cash Flow Management for Shareholder Structures

Implementation of a detailed back-office management system to control a complex multi-shareholder company structure. Precise financial administration at individual level, real-time tracking of project-based funds, and introduction of automated preparatory accounting via DATEV and Agicap for seamless tax advisor handover.

https://identic.pro
Anthropic Claude
OpenAI GPT
Supabase
Agicap Cashflow Management
Airtable
Azure DevOps
Claude Code
DATEV Unternehmen Online
GitHub
Google Workspace
Lovable
VS Code

FUNC Sportswear

Textile Industry, E-Commerce·2020–2024·4 years of collaboration

May 2020 - December 2024Brand development

Project Manager — Product Development & E-Commerce Launch

Brand and product development of an innovative insect repellent jacket - FUNC

Development and market launch of the Flystopper — an innovative insect protection jacket under the in-house brand FUNC. End-to-end responsibility: producer selection, prototype optimization based on customer feedback, and setup of a user-friendly webshop using Shopify.

https://funcwear.de
Shopify
Adobe Illustrator
Canva
Google Workspace
MS Office

IDENTIC GROUP

E-Commerce, Food and Nutrition Industry·2021–2023·1 year of collaboration

October 2021 - August 2023Brand development

Process Manager — Brand Development & Food E-Commerce

E-Commerce Platform for a Digital Food Startup

Coordination of all business processes for the FERNGLAS brand — from production through marketing to sales. Development of process standards to maximize efficiency and quality, including management of external partners across the entire supply chain.

Google Workspace
MS Office
Slack

Additional Projects

Medical Industry, Service Industry, Real Estate Industry, Investment Industry

October 2025 - TodayBusiness Consulting

Operations Manager — Process Digitalization & Budget Planning

Process Digitalization & Budget Planning — Prof. Paul Gerson Unna Akademie e.V.

Development of structured digital workflows for event planning, monitoring, and evaluation at Prof. Paul Gerson Unna Akademie e.V. Consolidation of distributed Excel-based processes into a centralized application covering all relevant business processes — from planning through live monitoring to post-event analysis. Introduction of automations using MS Office and AI-powered tools to improve efficiency and operational transparency.

AI Workflow Automation
MS Office
July 2019 - April 2021Business Consulting

Reporting Analyst — Real Estate Financial Reporting

Reporting and financial analysis for real estate investors

Preparation of monthly and quarterly reports for real estate investors based on detailed financial analysis. Development of a custom reporting tool using Google Sheets and Google Slides for efficient financial data processing and professional presentation to stakeholders.

Google Workspace
MS Office
Trello

Technical skills

Technical SkillExperience (years)Last Used
AI Models & LLMs
Anthropic ClaudeClaude, Claude AI
3 yr.2026
OpenAI GPTChatGPT, OpenAI GPT, GPT-4
3 yr.2026
AI & Machine Learning
AI Workflow Automation
2 yr.2026
Database Technologies
Supabase
3 yr.2026
Integrations & Services
Shopify
5 yr.2024
UI/UX & Design
Adobe Illustrator
5 yr.2024
Canva
5 yr.2024
Tools & Administration
MS Office
14 yr.2026
Google Workspace
14 yr.2026
Lexoffice
14 yr.2026
Shyftplan
14 yr.2026
Agicap Cashflow Management
3 yr.2026
DATEV Unternehmen Online
3 yr.2026
Azure DevOpsADO, Azure Pipelines
3 yr.2026
Claude CodeClaude CLI
3 yr.2026
VS CodeVisual Studio Code, VSCode
3 yr.2026
GitHubGit Hub
3 yr.2026
Lovable
3 yr.2026
Airtable
3 yr.2026
Slack
3 yr.2023
Trello
3 yr.2021