Felicita Lintner

Operations & Automation Manager
Felicita Lintner
Process automation & AI integration — from analysis to a running solution.
Founder of the brand FUNC Sportswear

Summary

For over 10 years I have worked at the intersection of business processes and technology. I translate grown business workflows — whether HR, sales, project management or administration — into automated, AI-powered solutions using Claude Code, LLM APIs and lightweight integrations. Most recently: built the IDENTIC Workspace, an internal ERP system (time tracking, billing, governance) on Google Cloud. The processes I automate are ones I know from years of hands-on operational responsibility.

Industry knowledge

  • Medical Industry
  • Service Industry
  • Custom Software
  • Research and Development
  • Textile Industry
  • E-Commerce
  • Food and Nutrition Industry
  • Real Estate Industry
  • Investment Industry

Expertise

Process analysis & automation: identifying manual workflows and turning them into reliably running, automated solutions.

AI integration: LLM-powered solutions for document processing, reporting and data reconciliation in production use.

Requirements translation: turning business requirements from any domain into robust technical solutions.

Project management & coordination: steering projects, service providers and stakeholders from initial requirement to live operation.

Project overview

Prof. Paul Gerson Unna Akademie e.V.

Medical Industry, Service Industry·2025–today

October 2025 - TodayBusiness Consulting

Operations Manager — Process Digitalization & Budget Planning

Process Digitalization & Budget Planning — Prof. Paul Gerson Unna Akademie e.V.

Digitalization of event operations at Prof. Paul Gerson Unna Akademie e.V. (medical CME training): built structured workflows for event planning, budgeting and post-event analysis, AI-assisted automation of evaluations, presentations and financial reporting with budget-vs-actuals reconciliation. Designed a central application to replace distributed Excel processes.

Anthropic Claude
AI Workflow Automation
Claude Code
MS Office

IDENTIC Projects eGbR

Custom Software, Research and Development·2024–today·2 years of collaboration

January 2024 - TodayAI Integration & Workflow Automation

Operations Manager — IDENTIC Workspace

IDENTIC Workspace — Digital Operating System for Shareholder Structures

Development of the IDENTIC Workspace, the eGbR's internal operating system: time tracking with GitHub reconciliation, task, client, contract and project management, shareholder billing with DATEV integration, governance workflows (resolutions, meetings) and an audit-proof trail — built AI-assisted with Claude Code on Google Cloud (Cloud Run, PostgreSQL), including an integrated AI assistant. Replaced external SaaS solutions such as Agicap.

https://identic.pro
Anthropic Claude
OpenAI GPT
PostgreSQL
Google Cloud Platform GCP
Google Cloud Run
Airtable
Claude Code
DATEV Unternehmen Online
GitHub
Google Workspace
VS Code

pflege.leicht

Service Industry·2013–today·12 years of collaboration

November 2013 - TodayBusiness Consulting

Operations Manager — HR & Payroll Processes

HR & Payroll Management

Responsible for all HR and finance processes at pflege.leicht: preparatory accounting, personnel planning, and shift scheduling using Shyftplan. Continuous process optimization through automation using Lexoffice and Google Workspace — increasing efficiency and accuracy while freeing up capacity for strategic tasks. Since 2024, ongoing support at a reduced scope.

https://www.pflegeleicht-ept.de/
Google Workspace
Lexoffice
MS Office
Shyftplan

FUNC Sportswear

Textile Industry, E-Commerce·2020–2024·4 years of collaboration

May 2020 - December 2024Brand development

Project Manager — Product Development & E-Commerce Launch

Brand and product development of an innovative insect repellent jacket - FUNC

Development and market launch of the Flystopper — an innovative insect protection jacket under the in-house brand FUNC. End-to-end responsibility: producer selection, prototype optimization based on customer feedback, and setup of a user-friendly webshop using Shopify.

https://funcwear.de
Shopify
Adobe Illustrator
Canva
Google Workspace
MS Office

IDENTIC GROUP

E-Commerce, Food and Nutrition Industry·2021–2023·1 year of collaboration

October 2021 - August 2023Brand development

Process Manager — Brand Development & Food E-Commerce

E-Commerce Platform for a Digital Food Startup

Coordination of all business processes for the FERNGLAS brand — from production through marketing to sales. Development of process standards to maximize efficiency and quality, including management of external partners across the entire supply chain.

Google Workspace
MS Office
Slack

Additional Projects

Real Estate Industry, Investment Industry

July 2019 - April 2021Business Consulting

Reporting Analyst — Real Estate Financial Reporting

Reporting and financial analysis for real estate investors

Preparation of monthly and quarterly reports for real estate investors based on detailed financial analysis. Development of a custom reporting tool using Google Sheets and Google Slides for efficient financial data processing and professional presentation to stakeholders.

Google Workspace
MS Office
Trello

Technical skills

Technical SkillExperience (years)Last Used
AI Models & LLMs
Anthropic ClaudeClaude, Claude AI
3 yr.2026
OpenAI GPTChatGPT, OpenAI GPT, GPT-4
3 yr.2026
AI & Machine Learning
AI Workflow Automation
2 yr.2026
Database Technologies
PostgreSQLPostgre SQL
3 yr.2026
Integrations & Services
Shopify
5 yr.2024
UI/UX & Design
Adobe Illustrator
5 yr.2024
Canva
5 yr.2024
Cloud & Infrastructure
Google Cloud Platform GCPGCP, Google Cloud
3 yr.2026
Google Cloud RunCloud Run
3 yr.2026
Tools & Administration
MS Office
14 yr.2026
Google Workspace
14 yr.2026
Lexoffice
14 yr.2026
Shyftplan
14 yr.2026
Claude CodeClaude CLI
3 yr.2026
DATEV Unternehmen Online
3 yr.2026
VS CodeVisual Studio Code, VSCode
3 yr.2026
GitHubGit Hub
3 yr.2026
Airtable
3 yr.2026
Slack
3 yr.2023
Trello
3 yr.2021