Felicita Lintner

Summary
For over 10 years I have worked at the intersection of business processes and technology. I translate grown business workflows — whether HR, sales, project management or administration — into automated, AI-powered solutions using Claude Code, LLM APIs and lightweight integrations. Most recently: built the IDENTIC Workspace, an internal ERP system (time tracking, billing, governance) on Google Cloud. The processes I automate are ones I know from years of hands-on operational responsibility.
Industry knowledge
- Medical Industry
- Service Industry
- Custom Software
- Research and Development
- Textile Industry
- E-Commerce
- Food and Nutrition Industry
- Real Estate Industry
- Investment Industry
Expertise
Process analysis & automation: identifying manual workflows and turning them into reliably running, automated solutions.
AI integration: LLM-powered solutions for document processing, reporting and data reconciliation in production use.
Requirements translation: turning business requirements from any domain into robust technical solutions.
Project management & coordination: steering projects, service providers and stakeholders from initial requirement to live operation.
Project overview
Prof. Paul Gerson Unna Akademie e.V.
Medical Industry, Service Industry·2025–today
Operations Manager — Process Digitalization & Budget Planning
Process Digitalization & Budget Planning — Prof. Paul Gerson Unna Akademie e.V.Digitalization of event operations at Prof. Paul Gerson Unna Akademie e.V. (medical CME training): built structured workflows for event planning, budgeting and post-event analysis, AI-assisted automation of evaluations, presentations and financial reporting with budget-vs-actuals reconciliation. Designed a central application to replace distributed Excel processes.
IDENTIC Projects eGbR
Custom Software, Research and Development·2024–today·2 years of collaboration
Operations Manager — IDENTIC Workspace
IDENTIC Workspace — Digital Operating System for Shareholder StructuresDevelopment of the IDENTIC Workspace, the eGbR's internal operating system: time tracking with GitHub reconciliation, task, client, contract and project management, shareholder billing with DATEV integration, governance workflows (resolutions, meetings) and an audit-proof trail — built AI-assisted with Claude Code on Google Cloud (Cloud Run, PostgreSQL), including an integrated AI assistant. Replaced external SaaS solutions such as Agicap.
pflege.leicht
Service Industry·2013–today·12 years of collaboration
Operations Manager — HR & Payroll Processes
HR & Payroll ManagementResponsible for all HR and finance processes at pflege.leicht: preparatory accounting, personnel planning, and shift scheduling using Shyftplan. Continuous process optimization through automation using Lexoffice and Google Workspace — increasing efficiency and accuracy while freeing up capacity for strategic tasks. Since 2024, ongoing support at a reduced scope.
FUNC Sportswear
Textile Industry, E-Commerce·2020–2024·4 years of collaboration
Project Manager — Product Development & E-Commerce Launch
Brand and product development of an innovative insect repellent jacket - FUNCDevelopment and market launch of the Flystopper — an innovative insect protection jacket under the in-house brand FUNC. End-to-end responsibility: producer selection, prototype optimization based on customer feedback, and setup of a user-friendly webshop using Shopify.
IDENTIC GROUP
E-Commerce, Food and Nutrition Industry·2021–2023·1 year of collaboration
Process Manager — Brand Development & Food E-Commerce
E-Commerce Platform for a Digital Food StartupCoordination of all business processes for the FERNGLAS brand — from production through marketing to sales. Development of process standards to maximize efficiency and quality, including management of external partners across the entire supply chain.
Additional Projects
Real Estate Industry, Investment Industry
Reporting Analyst — Real Estate Financial Reporting
Reporting and financial analysis for real estate investorsPreparation of monthly and quarterly reports for real estate investors based on detailed financial analysis. Development of a custom reporting tool using Google Sheets and Google Slides for efficient financial data processing and professional presentation to stakeholders.
Technical skills
| Technical Skill | Experience (years) | Last Used |
|---|---|---|
| AI Models & LLMs | ||
Anthropic ClaudeClaude, Claude AI | 3 yr. | 2026 |
OpenAI GPTChatGPT, OpenAI GPT, GPT-4 | 3 yr. | 2026 |
| AI & Machine Learning | ||
AI Workflow Automation | 2 yr. | 2026 |
| Database Technologies | ||
PostgreSQLPostgre SQL | 3 yr. | 2026 |
| Integrations & Services | ||
Shopify | 5 yr. | 2024 |
| UI/UX & Design | ||
Adobe Illustrator | 5 yr. | 2024 |
Canva | 5 yr. | 2024 |
| Cloud & Infrastructure | ||
Google Cloud Platform GCPGCP, Google Cloud | 3 yr. | 2026 |
Google Cloud RunCloud Run | 3 yr. | 2026 |
| Tools & Administration | ||
MS Office | 14 yr. | 2026 |
Google Workspace | 14 yr. | 2026 |
Lexoffice | 14 yr. | 2026 |
Shyftplan | 14 yr. | 2026 |
Claude CodeClaude CLI | 3 yr. | 2026 |
DATEV Unternehmen Online | 3 yr. | 2026 |
VS CodeVisual Studio Code, VSCode | 3 yr. | 2026 |
GitHubGit Hub | 3 yr. | 2026 |
Airtable | 3 yr. | 2026 |
Slack | 3 yr. | 2023 |
Trello | 3 yr. | 2021 |